Assignment 3: Communication Skills Quiz (Lesson 7)

Here's a quiz covering Lessons 4-7. Please use email to send in your responses.

1. Is this statement an example of a basic assertion or is it an escalated assertion? Which one is it? Explain your answer.

"I would like to say again that I am really interested in this job."

2. Which of the following is as an example of an attending skill and which is an acknowledgement?

a. Maintaining eye contact.

b. Saying "uh huh"

3. Is this statement true or false. Explain your answer.

When you use a paraphrase it expresses your agreement with what the other person is saying.

4. What "type of talk" (Lesson 3) is the following statement? Explain what is wrong with it as an example of an escalated assertion.

"It ought to be easy for you to find out. You seem to have all the answers."

5. Explain the concept of the "praise bank."

Please email your responses to Marshall Chatwin

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